Ratings & Reviews

Overall Rating

5
(49 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jason V. - |Recommended: YesGreat place to live — Clean, modern units in a convenient location. The complex is well maintained with nice amenities, and the maintenance people are on point. It was a pleasure to spend three years here.
submitted by Hannah W. - |Recommended: YesBeautiful and Friendly — It's wonderful. Neighbors are all friendly, not too noisy, place is beautifully maintained, and the office ladies are always ready to help.
submitted by Rodney V. - |Recommended: YesNice, quite complex. — A little dated on counter tops and appliances. But over all, a great place to live. Very nice pool, wish it was larger.
submitted by Preshell B. - |Recommended: YesGood — It's very good an nice
submitted by Grace M. - |Recommended: YesHome — Heritage of Hooper Hill is a nice place to call home.
submitted by Taylor T. - |Recommended: YesLiving in Heritage at Hooper Hill Apartments — Overall, I am extremely happy living here. The staff is friendly and polite, maintenance is always prompt, and the one time that I was afraid after someone tried my door handle late at night, the security officer was quick to respond and sweep the area. My only complaint is the noise of my neighbors hence the one star rating on noise and construction . I feel like my overhead neighbors actually live in my apartment with me - they are extremely loud, impossible to ignore, and sometimes I can even feel the ground, walls, and ceiling shaking. This leads me to believe it is a construction issue and not a neighbor issue. Otherwise, I love being here and find it a great place to live.
submitted by Heather P. - |Recommended: YesAwesome place — Staff is great and friendly.
submitted by Kodi K. - |Recommended: YesI love my little 1 bedroom — I'm so happy I chose to live at HHH. I've been here for 4 months now. I looked at many other places but I chose these apartments because they were in my price range. I wasn't looking for anything fancy, just homey. And that's how I feel here at HHH. The office people are extremely nice, and the maintenance is unbelievable 97 of the time I get my maintenance requests completed on the same day. The only times I've had to wait is because it's a weekend, or a part is being ordered which I completely understand . Roy has helped me so much make this feel like home and makes sure every request is done properly and checks up later to make sure the problem was fixed. I've lived in college apartments and was not excited to move to another one, but this one is great because of the maintenance. I never feel like a bother, and everything is always taken serious no matter how small. Overall, I'm extremely satisfied with my apartment and the complex.
submitted by MARY T. - |Recommended: YesThe property here is well maintained and beautiful — Living at The Heritage at Hooper Hill has been great. I moved here in 10 2016 and have enjoyed it. It is very convenient to I 45 and Frazier depending on where I need to go. The office staff has ALWAYS been friendly and helpful. I have not had a single issue with anything regarding the property or staff. Living here has been a wonderful transition from owning my own home.
submitted by John L. - |Recommended: YesLove living here — Roy our maintenance person is awesome, efficient, and immediately handles issues that need addressed. I appreciate all the staff and management here. Again you all are awesome.
submitted by Tyler K. - |Recommended: YesIt's nice — It's nice
submitted by Suzy P. - |Recommended: YesLove it here — I've lived here close to 3yrs now. The staff here are wonderful That is definitely one of the top reasons I stay here. No one wants to live in an apartment complex with unhappy, negative and mean spirited staff. The last two apt complexes I lived at were like that, and it makes for an uncomfortable stay. The staff at Heritage at Hooper here are quite the opposite. They are very loving and friendly, and they know how to make you feel right at home and welcomed. I appreciate them so much. They have also been very helpful to me, being that I am currently disabled. They certainly go out of their way to help The parking here is ok... could use some improvement and more handicap spots. When you put in a work order, maintenance will be at your home that day or the next to take care of it. Very prompt and efficient, to the best of their ability. I have lived on both the very top floor and very bottom floor. If you are concerned about noise and that's important to you, I suggest living on the top floor. I now live on the bottom floor and I can here my upstairs neighbor doing things at times, but it does not bother me. I don't hear alot... Just the faint noise of a vacuum at times or when she moves things around. I hear the toilet flush and the floor creeks in one area above my bed when she walks there. But like I said, those things don't bother me. You are going to hear your neighbor in any apartment at times That's just the way it is when living in apartments. The grounds are always kept nicely, I feel safe here and the pool is nice, with a bbq area. They also have a gym with a small room you can exercise in alone if you like which is pretty neat. There is the main lobby and another living space area in the main office where you can sit and watch TV or play pool. They also have a computer room and a kitchen where you can get coffee or hot chocolate. They also keep cookies around... the little thoughtful things that count. They decorate for the holidays and have activities. I enjoy going to the office, and I certainly cannot say that about any of the other apartment complexes that I've lived in. Another one of my top reasons for living here is the reasonable pricing, and that they don't always go up on your rent for each renewal. I get anxiety at every renewal because well you know, you never know if or how much they may go up on you I've had some pretty bad experiences with this at previous apartment complexes. This is what sets Heritage at Hooper Hill apart from others. I feel like I don't have to worry about that here. I still get a little anxiety about it every renewal, I cant help it, but everything has gone well here since I've been here. I have alot more peace of mind here. Other apartments may have lower prices but I guarantee they will go up on you considerably when the renewal comes Heritage at Hooper Hill doesn't do that. So you can have peace of mind as far as that goes. Which is very important to me, as we all want to live in a peaceful environment. You will find that here, and if you have any issues just bring it to their attention and they will help you to the best of their ability.
submitted by Alisha H. - |Recommended: YesGreat friendly kind sweet pet friendly — It's a great place to live
submitted by Benjamin C. - |Recommended: YesGreat Property and Friendly Staff — I'm certain I've been lucky, but I haven't had a single problem with noise from any of the apartments around me. The apartment itself is very nice. Toilets are too small in my opinion, but nothing you can really do about that. The only problem is that some of the other residents are extremely rude lazy and refuse to pick up their dogs droppings. It's pretty gross, but that's not the complex's fault. They keep it as clean as they can and it's awesome.
submitted by John M. - |Recommended: YesAmong the best — Clean, nice grounds and a great staff.

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